Refund Policy

1. General Refund Policy

At Dhatkhata, we strive to provide the best possible experience with our application. If you are not completely satisfied with your purchase, please review our refund policy below.

2. Eligibility for Refunds

Refund requests are considered under the following conditions:

• Refund Request Timeframe: Requests for refunds must be made within 7 days from the date of purchase or subscription.
• Valid Reasons: Refunds are granted for reasons including but not limited to issues with the application's functionality, failure to meet advertised features, or accidental purchases. Please note that dissatisfaction due to user error or change of mind is not typically eligible for a refund.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Reach out to our customer support team at support@pracoda.com with your order details and the reason for the refund request.
2. Provide Information: Include your purchase or subscription details, such as transaction ID and date of purchase.
3. Review Process: Our team will review your request and respond within 2-3 business days. If approved, we will process the refund and notify you accordingly.

4. Refund Process

• Refund Method: Refunds will be processed using the same payment method used for the original purchase.
• Processing Time: Please allow [number] business days for the refund to be reflected in your account after approval.

5. Non-Refundable Items

The following items are generally non-refundable:

• Digital Products: Once access to the application has been granted, refunds for digital products or services are typically not available.
• Subscription Fees: Monthly or annual subscription fees are non-refundable after the billing period begins.

6. Changes to This Policy

Dhatkhata reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and your continued use of the application constitutes your acceptance of the updated policy.

7. Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us at info@pracoda.com

We are committed to ensuring your satisfaction and appreciate your understanding and cooperation.